Housing and Property Management – Level 3 Apprenticeship

Housing and Property Management image
Housing/Property Management

Are you interested in a career in the housing and property management sector? If so, continue to read on to find out more about what the Level 3 Housing and Property Management Apprenticeship has to offer. Furthermore, if you want to change your role within your current organisation you too can complete the apprenticeship training outlined below.

Occupational Overview

Within the housing and property management sector you can expect to be greeting tenants face to face whilst being responsible for creating and maintaining their tenancy agreements. In addition, you will also provide tenancies to both private and social rented housing sectors. Being a Level 3 housing/property management professional allows you to obtain more responsibility than you think. Some of our professionals receive supervisory responsibilities for other people and with this responsibility comes various statutory and legal regulations. The housing and property management – level 3 apprenticeship will prepare you for all of this.

Within this occupation, you will be required to deal with various day to day responsibilities and various issues to resolve. Your job responsibility can see you dealing with intricate people affairs alongside property concerns. You can expect to be independent whilst still being part of team that also share similar roles and responsibilities. Within this field, housing and property management experts are proactive, forward thinking and eager to problem solve. This apprenticeship will provide beyond appropriate knowledge and support for those looking to start a career in housing/property management.

Housing/Property Management Knowledge

The level 3 housing and property management apprenticeship will supply you with the knowledge required to excel within the industry. Moving forward, you will need to be familiar with some of the professional knowledge needed to progress further as a specialist or occupational role within housing and property management. Some of the professional knowledge that you need to be familiar with is listed below:

  • Legislation and regulation – understand the principles and legal practices in place
  • Assets – understand the social and physical context of estates
  • Customers – understand the diversity and range of communities that the sector serves
  • Organisation and background information – understand the overall role of the organisation
  • Range of services – provide applications for all of the services provided
  • Context – understand both current and past aspects of the housing market
  • Organisational policies – understand the policies and practices put into place

What are the ideal skills and behaviour requirements for Housing/Property Management?

Image of various skills words

Within the housing and property management sector, various behaviours and skills will be essential to an employer when looking for an ideal candidate. To help you understand what these are, we have listed some examples below:


  • Independent
  • Dependable
  • Resilient
  • Customer Care
  • Trust and Integrity
  • Responsive
  • Ability to work as part of a team
  • Role Model


  • Communication
  • Customer Service
  • Collaborative Working
  • Response to Vulnerability
  • Self-Management
  • Problem Solving
  • Decision Making
  • Influencing and Negotiating skills
  • Information Collection and Sharing

During your time studying as a level 3 housing and property management apprentice, you will gradually acquire and improve upon the desired skill sets within the industry.

What are the entry requirements and duration for this Apprenticeship?

The duration of this programme runs typically between 18-24 months.

All apprentices enrolling on this course will need to complete Level 2 English and Maths before the end point assessment.

Employers will also review any entry requirements at the selection process.


To summarise, if you are a motivated, independent and forward-thinking individual, this apprenticeship programme encompasses all of the components needed for you to start your career in the housing and property Management sector. The knowledge gained will provide you with a wider understanding of the industry and thus enabling you to pursue a wide range of career opportunities. In addition to this, if you choose this apprenticeship, once completed you can choose to join the following;

  1. The Chartered Institute of Housing (CIH) at a Member Level
  2. The Association of Residential Letting Agents (ARLA) at Associate Level

If you are interested in this course, please click here to get in touch with us.