The Do’s and Don’ts of Social Media

Working in the social media industry, there are some things you need to avoid and some things you need to do to help you get on the right track of using social effectively to help you increase traffic, leads and sales…

What is social media?

Social media is a digital tool that allows users to quickly create and share content with the public. It  encompasses a wide range of websites and apps, including Facebook and Twitter, which specialise in sharing links with short written messages.

social media, iphone, business, social media tips, instagram, twitter, linkedin, tiktok

What you should do…

Post often – When planning your content it pays to have a strategy in place. You can then work around around retail and marketing holidays, and plot action around your business goals – from increasing enquiries, to boosting awareness.

Having a strategy and content plan in mind will help you not to miss any important awareness days and help you to stay consistent.

Be authentic – Being authentic is the key to establishing an online business identity. Bring out your personality as people buy from people.

Use both organic and paid social – The best social profiles use a considered combination of organic (free) and paid content. Paid social is a way to boost your business by increasing your reach and exposure, and reaching your targeting with more specific metrics. If spending money on ads it’s important you direct all traffic to your website through the use of clear funnels.  

Engage with your followers – All comments on all platforms should be responded to – even negative comments can be used to your advantage, showing followers a professional, reactive and open side to your business. Sharing followers posts could result in collaboration and encourage with engaging content using story content.

Experiment with channels – It may be tempting to try every new social media platform but not all will be relevant to you and your goals. Focus on where your audience will be and aim to attract them through those platforms. For example, if your target audience is a young crowd, then TikTok would be a great platform to use, but LinkedIn – not so much.  

Use call to actions – Always add a call to action on posts, where do you want the traffic from your post to go? Your website? Your bio? Let them know as this encourages sales.

laptop, social media, business, instagram, tiktok, twitter, facebook, linkedin

What you shouldn’t do…

Be spammy – Engaging with other’s content and posting is great but keep everything in moderation. Nobody wants their social media feeds to be filled by a single account, if you do then they may end up unfollowing you.

Obsess over figures – Of course we all want a high follower count on platforms, but this isn’t the be all and end all. It’s important to remember that brand awareness and growing your network is a long-term effort. At the end of the day, it’s quality over quantity, you would rather have a few engaged followers rather than several irrelevant ones.

Write in all caps or over/under use emojis – Be aware of the tone you’re setting with your words to your audience. All caps are visually alarming and insinuates that you’re angry or aggressive. Also, not using emojis can come across as very plain and static – you want followers to understand there is a person behind the screen, not a robot.

Demand engagement – Avoid asking followers to directly share your content or visit your website. Instead, leave a link to your website or ask them to head to the link in your bio.

We hope this blog gave you a further insight into the do’s and don’ts of social media, for more industry tips and knowledge, head to our social pages.

6 Reasons Why a Career in Digital Marketing Would be Perfect for You!

Social Media

Everything is going online! Companies in all sectors are focusing on developing a digital online presence.The digital economy is growing much faster than the offline economy, and so you should use this to your advantage and get the Digital Marketing skills you need to get hired!

Here are 6 reasons why

1. There are so many different diverse roles

There are a lot of different area’s in marketing today, including the following;

  • Social Media Marketing: Using an array of social media platforms such as Instagram, Facebook, and Twitter to target audiences.
  • Offline Marketing: This includes physical marketing techniques such as ads, billboards, radio, and print media.
  • Email Marketing: Developing relationships with clients by creating newsletters which bolster your brand.
  • Influencer Marketing: This involves creating endorsements and sponsorship’s to promote your brand.

If you are unsure as to what area of marketing would suit you best, some good questions you could ask yourself are: Are you a more analytical or creative person? Do you enjoy thinking about the campaign or executing it?

2. It’s a fast growing industry

Marketing Hiring Trends found that about 69% of companies are in the demand for marketers. They also found the big gap between the supply and demand of those with the right skills for digital marketing. The demand stood at around 59%, but the supply was only 19%. These figures can show you the demand of digital marketers and that qualifications will not go to waste!

According to LinkedIn, the “Digital Marketing Specialist” role is among the top 10 most in-demand jobs, with 860,000 job openings. The most requested experience in digital marketing includes social media, content strategy, SEO, analytics, and more.

These figures can show you the demand of digital marketers and that qualifications will not go to waste!

3. It is fun and creative

A career in digital marketing allows your creative side to flourish. Creative thinking can be a powerful and important tool in the marketing industry. Did you know that creativity has loads of benefits that can have a positive impact on your daily routine?

  • Creative thinking helps you see new original opportunities
  • Helps you be innovative
  • Creates unique solutions
  • Helps your campaign stand out
  • Helps you create a meaningful connection with your customer
  • Helps your leadership skills
  • Let’s you be more agile

Creativity is one of the key factors of success in the marketing world, and therefore a Digital Marketing Apprenticeship allows you to put your skills to the test.

4. Marketing salaries are higher than the national average

Digital marketing jobs tend to be well paid. The average starting salary for a digital marketing job on the Indeed website is around the £24,000 – £26,000 mark.

When a job is in demand, that means there’s more opportunity to negotiate remuneration whether you are working in-house or as a freelancer. So long as you show how hard you work and how intelligent you are through the job search process, you’ll be able to bid higher and higher the more experience you get!

5. It’s very social

In digital marketing jobs, you’ll have the opportunity to work with several different teams & individuals. There is always something new to do and new people to talk to.

Whether it’s a new client, a college, or finding fun ways to engage and expand your audience, anyone with an interest in working with people will love working in digital marketing.

6. Working in digital marketing gives you versatile skills

 If you choose a career path or specialization in this field and you decide to pivot later, you’ll likely only need a little training in order to make the switch. You will have created a well-rounded skill set with Technical skills, digital copywriting, editing, data analysis, for example.In this sense, you can build on existing skills while still learning new ones, but still stay in the same field.

There’s plenty of choices, here, and ongoing learning opportunities, where different skills fit together in different ways.

Conclusion

As you can see there are so many reasons why a career in digital marketing would be beneficial for you. Whilst it’s fun and creative, it also gives you the opportunity to have a competitive salary in one of the largest growing industries.

Find out more about Digital Marketing Apprenticeships here

Organic vs. Paid Social Media

Young people sitting on stairs using smartphones for organic and paid social media

Weighing up the options between paid and organic social media? Not sure where to start? We’ll save you some legwork: you’ll find everything you need to know in this expert guide.

As a digital marketing apprentice, social media implementation is crucial. For instance, you’ll need to show that you have a variety of skills and the ability to run digital campaigns across different social media platforms. In this guide we’ve outlined the main differences between organic and paid social media, as well as including some examples to help you understand better. We’ve also chucked in some useful links to help get you started to becoming a social media wizard!

The key to social media is being social

Eli Fennell

What is Organic Social Media?

Organic social media refers to the free content that all users, including business and brands, share with each other on feeds. For example, this could include posts, photos, videos, memes and stories.

As a brand, when you post organically to your account, you can expect that people who see it are:

  • A percentage of your followers (also known as organic reach)
  • Your follower’s followers
  • People following any hashtags you use

Brands use organic social to:

  • Establish their personality and voice
  • Build relationships through informative, entertaining or inspiring content
  • Engage customers at every stage of the customer life cycle journey

Example of typical organic content from a business:

Pantone leveraging user-generated content

Pantone excels at the strategic use of user-generated content to build a stunning feed. For example, the brand uses aesthetically pleasing, high quality content to grab the audiences attention. Additionally, the short, punny copy doesn’t detract from the image.

What is Paid Social Media?

Paid social media involves brands paying money to social networks such as Facebook and Instagram to have their content shared with specific audiences. Paid social posts will show up in the feeds of whichever audience you decide to target and can be filtered by demographics, likes, interests and more.

Cost-per-click (CPC) is one of the most common methods of charging for this type of promotion.

Businesses and organisations use paid promotion on social media to:

  • Raise brand awareness and attract new followers
  • Promote new deals, content, events
  • Generate leads
  • Drive conversions

Example of typical paid content from a business:

example of paid social media
Moz stands out with colourful ad creative

Similarly to the the organic social example, Moz uses bright colours to stand out in the audience’s feed. It grabs the reader’s attention with bold colour choices. However, this ad is targeted to people who like marketing and marketing agencies, so a case study link makes sense here. Moreover, the strong, minimal copy gets the point across quickly and efficiently.

While paid social and organic social vary in their scope it is useful to know the benefits and drawbacks of each.

The verdict on Organic vs. Paid Social Media

Both organic and paid social media suit different businesses with different priorities in different situations. If your business doesn’t have the budget to implement a paid social media strategy, then try focusing on organic social media. Write thoughtful content and actively engage with your customers online. However, if your business has a sizeable marketing budget, prioritise your paid social media efforts to immediately spread brand awareness and draw specific audiences to your profile.

Ideally, you will be able to find a way to incorporate both methods into your overall social media strategy to improve your online presence. To take your social media marketing skills to the next level, take a look at more of our digital marketing blogs to become a social media pro!

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5 Reasons to implement social media into your marketing strategy

Social Media Marketing Overview

Social media is growing by the day. With over 45 million active social media users in the UK, there is a whole market waiting for you to tap into. Marketing your products and services through social media is a simple and free way to raise awareness for your business. Express yourself with the complete creative freedom to show your audience more about your mission statement, core values and culture. Social media marketing enables you to grow brand awareness, provides customer interaction and increases traffic to your site. Read on to find out our five reasons for implementing social media into your marketing strategy.

  1. Grow Brand Awareness
  2. Engage With Customers
  3. Cost-Effective
  4. Market Awareness
  5. Increase Site Traffic
Image displaying different social media platforms used for social media marketing.

1. Grow Brand Awareness

Brand visibility is an integral part of any marketing strategy. Social media offers a way to increase your brand awareness across an array of platforms, connecting you to new audiences and potential customers. Given the vast quantity of users, adding social media to your marketing mix is a must.

Being seen regularly by customers can help build their trust which, if done consistently can lead to repeat purchases and visits to your site.

It’s important that when a new customer visits your site for the first time, they can see that the brand is reputable. Seeing your presence and legitimate following on social media will help… offer a level of validity that can lead to potential customers putting their trust in you and potential relationships being created.

2. Engage With Customers

The more you communicate with your audience, the higher chance you have of converting them into a customer and building customer loyalty.

Replying to comments left by your audience is key to retaining followers. Making sure you respond in the correct tone and manner, whilst also being prompt, will show customers you care. Thankfully you can answer any problems almost instantaneously through social media. As easy as it may be to reply to general queries, you must also respond to negative feedback in the same manner aforementioned. Providing insightful responses can even help to show other members of your audience that perhaps the negative comment may not be an accurate representation of your brand.

Some of the best platforms to engage with customers are:

  1. LinkedIn
  2. Twitter
  3. Facebook
  4. YouTube
  5. Instagram

While responding to comments may be time-consuming, it is certainly worth it. Growing relationships can help build customer loyalty. A direct impact of customer loyalty may be customers recommending you to their peers.

3. Cost-Effective

Social media marketing is perhaps the most cost-effective method of advertising. The reason being is that it can be completely free to create an account on the most popular platforms such as LinkedIn and Twitter.

If you do decide to pay for ads/promotion it is extraordinarily cheaper than alternatives such as magazines, mailshots and radio. In today’s society, it is also a more popular medium than the other alternatives mentioned. Do you sacrifice the quality of the results? The answer is no, social media advertising still offers the same level of awareness and engagement which further verifies that social media marketing is a must for your marketing mix.

One drawback is the time you will have to dedicate to creating content. Engaging and insightful content isn’t easy to produce and can take up a lot of resources, however, the return-on-investment social media marketing provides shows that this is time well spent.  

4. Market Awareness

As a business, it’s important to understand the needs and wants of your customers. Social media provides a way to monitor this. By monitoring the content your customers are engaging with you can see what interests them. This might have never been seen without having a social media presence, making social media marketing an extremely useful research tool.

Not only can you monitor customers, but you can also monitor the activity of competitors. You can use competitors to see what content and products are popular with similar audiences. You can find out if a competitor is using different keywords to you and if they’re taking advantage of these keywords and hashtags then you now have a chance to see which are performing well and in turn implement them for your own business.

Run polls and ask questions to find out more about your customers’ needs. Spark up conversations with customers. Find out their wants directly and you may even have a chance to reply imminently to any feedback they offer, ensuring they aren’t left feeling confused or helpless.  

5. Increase Site Traffic

Perhaps the best reason for implementing social media into your marketing mix is the countless opportunities for driving traffic to your site. Posting about products and services and linking back to your site is a great way to do this. The more engaging the content you post is, the better the interaction you’re likely to receive.

Post about your blogs, products and services through different social media platforms and link back to your site so any engagement with the post leads back to you. The level of engagement determines the amount of traffic to your site where you can then promote further products and services.

Using engaging content such as polls and videos can increase the likelihood of a post being read, shared and engaged with. If your content gets shared with new audiences then there will be even more awareness for your posts which in turn will increase the number of potential visitors your site gets.

Conclusion

Social media is rapidly becoming more popular and opportunities to grow brand awareness will only keep on coming. Remember your competitors are already increasing the value of their brands through social media marketing and interacting with audiences that you are missing out on. The sooner you implement social media into your marketing mix, the faster you will see the results reflected in your brand.

Check out some other Digital Apprenticeships blogs here.

5 Reasons Why Blogging Is Essential For Your Marketing Strategy

why-blogging-is-essential-image

When it comes to marketing it is important to ensure that you are always up to date with the latest trends and marketing techniques. A consistent marketing tactic that has been used for several years is blogging, although it has developed along the way. Some people may view blogging as an old-fashioned approach however when used to its full capabilities it becomes an essential element for any business. Regardless of what genre of company you run, it’s vital that you have a blog and here are 5 reasons why.

  1. Blogs can help to attract new customers
  2. Blogs provide an insight into your brand
  3. Blogging improves SEO
  4. Blog content helps with your social presence
  5. Blogging boosts brand awareness

Blogs Can Help To Attract New Customers

Blogging is a key component to any digital marketing strategy, and it is proven to increase leads as well as direct more traffic to your website. Provided that your blog posts are well-written and informative readers should be able to gain an insight into your business and the products or services you have to offer. Blogging not only provides a platform for creative and informative content but it also allows you to showcase calls-to-action that make it easy to convert into leads.

Blogs Provide An Insight Into Your Brand

A blog provides a platform to tell your brands story, it is a great way of giving consumers a better insight into your company, employees and the product or service you offer. Writing a blog post is an opportunity for marketers to share the brand identity through tone of voice and personality which will in time build up a customers trust and increase brand likability.

Demonstrates how to create a blog post

Blogging Improves SEO

Content is key when it comes to producing blog posts and as marketing has evolved blogging has played a huge part in improving a company’s SEO performance. When you develop a blog, you are able to reach a wider range of search queries. Blogging is great for generating broader search results that your website alone would not be able to attract.

Adding a blog to your website is an easy, yet effective way of increasing the amount keywords and search queries you can rank for on Google. This makes it easier for potential customers find YOU!

Blog Content Helps With Your Social Presence

Creating regular blog posts for your business can help to direct people to your social media platforms. Every time you are publishing a new article you are producing helpful content that people can share across various social networks which in turn will help with brand awareness. Blog content helps to boost social presence by driving new visitors to your blog via different social channels.

Blogging Boosts Brand Awareness

When you product blog content on a regular basis this will naturally increase your brand visibility. It can only take one relatable post for your post to go viral which will in turn increase your audience. Blogging allows you to determine an authentic voice and persona behind the brand image and logo.

The best way to grow your business is by providing the information that customers are searching for. Blog posts can broaden your site visitors while still staying within an appropriate target audience.

To Conclude

Whether you’re a small business owner or blogger, your blog is an extension of the company’s online presence. It provides value by providing information on what sets them apart from others in the industry. It also showcases products that can help people achieve success with whatever goal might be important enough for this purpose!

A blog is a great way to reduce your marketing spend, increase website traffic and generate new leads. But most importantly for businesses: blogging provides value in the form of content that helps build strong customer relationships!

Social Media Trends To Look Out For In 2022

Two girls looking at their phones over each others shoulders

The social media landscape is an ever changing beast in the world of marketing & advertising. All businesses both small and large must keep their finger steadily to the pulse. To stay savvy is to stay aware of any new trends that may pop up across social media; then find new and interesting ways to leverage that trend before their counterparts.

To help businesses stay ahead of social media trends in 2022, we have compiled a list of the trends that are already making waves this year. Let’s jump straight in shall we?

TikTok Takeover

TikTok has only gone from strength to strength over the last year – and can definitely no longer just be viewed as the platform just for teens. This social media space, born from the love of short-form video, has garnered a huge reach. Further, according to a report by Hubspot, this undeniably fast growth is set to only lead to further dominance. With TikTok’s launch of new tools, Ads & profiles just focused at businesses it should be no real surprise that 24% of businesses believe that TikTok is the most effective social media platform (taken from a recent study from Hootesuite). That is 700% increase from the prior year, overtaking Pinterest & WhatsApp. The likes of Facebook and Instagram were still ranked the highest in perceived effectiveness – but it is clear they definitely have some strong competition.

“The continued rise of TikTok is unquestionable. The platform offers such a low barrier to entry when it comes to producing creative, bitesize video content, whilst offering the opportunity of huge organic reach & engagement. You can also repurpose the videos & share them on other platforms like LinkedIn, like this. Some of the TikTok videos I’ve shared on LinkedIn have helped generate hundreds of thousands of revenue for our video & social media marketing agency”.

Dan Knowlton – Co Founder & CMO at Knowlton

Paid Ads

With organic reach becoming more and more inaccessible and the phasing out of cookie tracking from Google by 2023  – businesses are having to use other means to reach their desired audience and perhaps even rethink their overarching marketing strategies.

Social media and advertising has matured over the last few years, with marketers not only being able to reach far greater audiences, but also fully integrate the paid social strategy within their wider marketing plans. Not only this social platforms are the key to a treasure trove of data that allows advertisers to reach consumers in even more personalised and effective way. 51% of marketers in fact said that they were expecting their paid social budget to increase this year – with only 10% were not running ads at all (Hootesuite). Paid social ads are no doubt going to be a crucial and growing part of digital marketing for 2022.

User Generated Content

User generated content (USG) is a great way to interact with your customer base, whilst also being provided with (if done properly) a steady flow of ready made content. With the rise of things like ad blockers, it can be tricky to still reach customers, USG cleverly gets around that – as your customers become your advocated and advertisers. Additionally, when you connect with your customers in a positive way this helps generate trust and can even provide you with a new avenue for sales.

Social Media Selling

Social commerce can hardly be considered the kid on the block – but in 2022 it is set to really dominate. This is confirmed from statistics taken from Instagram, which suggest that 70% of ‘shopping enthusiasts’ use the platform to find new products. With brands testing upgraded functionality, for instance Pinterest with their addition of buyable pins, or TikTok where you can now be a registered seller, social selling will be at the forefront of an effective social strategy.

“2022 will see an uptick in social selling as sales teams transition from face-to-face to remote selling and new-age buyers preferring digital channels for making a purchase.”

Shaleen Sehhgal – Digital & Social Media Expert

Customer Service Through Social Media

Building and maintaining strong relationships with customers has always been an important part of running a successful business. While it can be challenging, this is still something companies are keen on pursuing. The key difference now is that now the conversation is being held on social media, and offers another means to engage and communicate with your customers. Over this year it is likely that this trend of using social media for customer service will grow – with a focus on going back to basics.

Influencer Marketing Coming Of Age

Influencer marketing has to some degree benefitted from the pandemic, where many companies struggled to get in front of their customer base, social media starlets if anything had even more reach. This made influencers an ever-more valuable commodity for large businesses, which has helped this form of marketing to grow exponentially. Influencer marketing has now definitely matured into an effective marketing methodology. Within that methodology, there is an abundance of opportunities that most companies would be foolish to not try and seize.

“Influencer marketing is no longer about blindly throwing precious budget in search of influencers with large followings. It’s about collaborating with content creators and developing relationships with them for a variety of mutual benefits to their business and yours.”

Neal Schaffer – Author, The Age of Influence

Authenticity

Last, but definitely not least – Authenticity. It is so important now to show your audience that you are more than just a brand, that there is faces behind the company and that they care. People want to know who your employees are, what the company believes in and its values. Then, even more so how the company chooses to act upon those values. In social media especially all content should be honest and trustworthy, offering a level of transparency that makes the company feel much closer in reach to the customers they serve.

Enjoyed what you read? Here are a few articles you may find interesting:

Engagement – 5 Ways to Succeed on Social Media

Illustration of three people using social media, commenting and liking posts.

Having a strong social media engagement with your audience is more important now than ever before especially with the younger generation. This means having meaningful connections with your customers both new and existing.

But in a world where almost everyone is online how do you bring the right attention to your brand? Read on to find out how interacting with your customers on social media can benefit your business.

What is social media engagement?

Social media engagement is the measurement of responses you receive. Although a big number of followers and likes is good, the emphasis should be on the quality of engagement. Are your followers having a positive experience? Are they engaging with your content and sharing it with others?

The most common metrics are the number of likes and comments but there are a number of metrics you can use:

  • Shares and retweets
  • comments
  • likes
  • saves
  • mentions
  • use of branded hashtags
  • click-throughs 

It is important to track a variety of metrics as different platforms will have different engagement features. Having more than one KPI for social media engagement can also help you pinpoint what areas you can improve and what content may need some changes from the way users are interacting with it.

Now you know what it is, here are the 5 easy ways to increase your engagement rate:

Set your engagement goals

Before hitting post you need to decide what it is you want to achieve. The motivations for engagement will differ based on your business goals. If the goal is to increase traffic on your website the focus could be to increase the number of click throughs to the webpage. If your business wanted to collect feedback on a new product the strategy could be a poll asking your followers for their preferences.

Get to know your audience

To communicate effectively with your target audience you need to understand their wants, needs, and interests. Find out what platforms they use the most and if certain topics interest them more. Have a look at the trending hashtags and what your followers are talking about. This knowledge can help you to create content relevant and valuable to your audience.

Experiment with content

There are so many different types of content you can share on social media. Try different formats and make sure to analyse the results to find what works best for you. When creating the content take into account the context and your audience. For instance, if you are a cosmetics brand perhaps you could post a makeup tutorial and add a link to your website for viewers to purchase the products used. Not only would this increase your engagement rate via the click-throughs or ‘swipe ups’ but also could lead to an increase in conversion rate.

Here are some creative formats to try:

  • Live video
  • Instagram reels
  • Polls & Surveys
  • Q & A
  • Memes
  • Infographics
  • Customer reviews
  • TikTok 

A brand that has a great social media presence and engagement is Nike. Their Instagram features a wide variety of content from short interviews with athletes, encouraging their followers to comment or tag their friends and to click the link in their bio for more information or to purchase a new collection. Check out their Instagram page for some inspiration.

Respond

To have strong customer relationships you need to get involved in the conversation. Be reactive to direct messages, mentions, and comments promptly and keep the conversations going.

It’s a good idea to have a community guideline on responses to ensure they are in line with your brand’s tone of voice and values. This will help when facing negative comments and having pre-composed responses for common queries can save you some time.

Review the engagement data regularly

Social media platforms have analytic tools for you to measure the success of your social media marketing strategies and campaigns. Take full advantage of these tools and regularly audit the analytics.

Compare the data to past months and see if there were any trends or patterns. Maybe there was an event that had an impact on your brand’s engagement?

Three colleagues analysing a data report

Have a look at the data and ask yourself these questions:

  • Which post got the most engagement?
  • Was there any platforms that had very low rates?
  • Which platform drove the most traffic to the site?

Conclusion

Having social media as one of your channels for digital marketing will greatly benefit your business. To ensure you are getting the most out of the platforms engage with your customers by interacting with them, sharing valuable content they will be interested in and remember to set clear goals and track the results.

5 Easy Ways to Generate Website Traffic

The more people who reach your website, the more potential customers you have. Everyday 250,000+ websites are launched worldwide according to Siteef. As this space becomes ever more cluttered, it has never been important to ensure your message gets through. If you don’t generate website traffic, you won’t have any potential customers.

An image of someone working on a laptop, using a data tool to track the growth of web traffic

1. Social Media

There are multiple different social media and all have a different user base. These are the main ones:

  • TikTok: You have the ability to reach millions of people for free. 60% of all TikTok users are aged between 16-24 according to a social media research firm Wallaroom. A good example of a company who have used TikTok well is the Irish airline Ryanair, who have amassed 1.3 million followers. From every post you make you could recieve thousand of additional hits to your website. The more you post, the more views you get, giving you more chance to increase profits.
  • Instagram: Similar to TikTok, Instagram’s main demographic is 18-29 year olds who make up 59% of all users according to The London School of Economics. Instagram gives you more freedom than TikTok because with Instagram you can post picture, videos, stories and more but TikTok can only be a video. A good example of a company who have used Instagram well is Starbucks who have 18 million followers. The American Coffee giant have transformed themselves from just another Cafe chain to a status symbol.
  • Twitter: You can reach thousand of people with just one post. Unlike TikTok and Instagram you can actually put a website link in the description of a post which means it is easier for people to click on to your website. A good example of a brand who do well on Twitter is H&M the high street fashion retailer with 8.4 million followers. According to the same London School of Economics report 37% of Twitter users are aged 18-29.

2. Reviews

Reviews help sell product but what most people don’t know is reviews also generate website traffic. It does this in a few different ways:

  • Referrals: People who have bought something are likely to tell their friends about it if they like it. According to a study conducted by Big Commerce only 25% of people trust adverts, but 92% of people believe the recommendation of a friend or family member and 75% of people believe the reviews of previous customers.
  • Search Ranking: If you have reviews on your website you will rank higher on google. If your previous customers leave reviews, the Google algorithm can improve its ranking of your website.

“Google itself has made it clear that reviews can influence local search rankings — and are factored into its algorithms for determining where businesses appear on Search Engine Result Pages”

Review Tracker

3. Paid Advertising

Paid advertising is a brilliant tool, but only when it is planned out well and constantly reviewed. Failure to manage paid advertising well can turn it into an ineffective money pit. The best methods for paid advertising are:

  • Paid Search Marketing: This is the most popular type of paid advertising, according to a study done by PPC Protect, 45% of small businesses used Paid Search Marketing in 2018. This method is good because you only pay for clicks onto you website after someone uses your search term. The Paid Search Marketing price is dependant on the competition for search terms, if you pick to many mainstream terms, you will find your paying a lot more per hit then they are worth to you. If this happens you should pick some more niche keywords and under used ones. You can research keywords using Google Trends, Semrush and many other programs.
  • Display Advertising: This is where you have a pop up advert on different websites, whos viewerbase you want to target. An example of a website you would see Display advertising on is the Daily Mail website. According to research firm Sumo only 3% of people click on these kind of adverts, but it is a good way to build brand awareness.
  • Social Media Advertising: This is where a post on social media is promoted to reach far more people than it ever would have. You can generally pick the locations, ages and interests of people you want your campaign to reach. The idea is to generate website traffic from only people interested in your sector. The average cost of social media advertising per 10,000 impressions are (according to Bark a marketing firm):
Social MediaCost Per 10,000 Impressions
Facebook£54.20
Instagram£59.60
YouTube£73.00
Twitter£48.70
Tik Tok£75.60

4. Email Marketing

Email marketing is a fantastic, cost effective way to drive traffic to your website, because you are emailing people who have already registered an interest in your company. The best time to do this is when you have a new product or your have a special offer, to entice these people in.

5. SEO

Search Engine Optimisation (SEO) in simple terms is optimising content on your website in order to rank higher on search engines. Things you can do to improve your SEO include:

  • Use Alt tags on images
  • Update content regularly
  • Keep Meta description to no more than 70 characters
  • Start regularly blogging
  • Fix or remove broken links
  • Use Keywords
  • Benchmark your site against your competitors using Google Page Speed

Must Do’s when creating Social Media Strategies

Blog post of Must Do’s when creating Social Media Strategies – Tips for L3 Digital Marketer Apprentices

Tips for L3 Digital Marketer Apprentices

A social media strategy is a plan of action for using your social media platforms as a marketing tool. As a Level 3 Digital Marketing apprentice, being able to create and implement social media strategies is a key factor.

The objectives of any strategy are to increase brand awareness, build brand recognition and create brand loyalty.

The 4 Ps of the Marketing Mix on Social Media

Social media marketing strategies are typically executed by the following four P’s:

  • Product: What is being sold? Is it a product, service, idea or information?
  • Place: Where should it be sold? Facebook, Twitter or LinkedIn?
  • Promotion: How should it be promoted on the platform? E.g. sponsored posts or ads on Instagram
  • Patience: How long will it take before reach goals are met?

Do’s and Don’ts of Social Media Marketing Strategies

We have gathered a guide listing the best practices, and things to do and to avoid when it comes to social media marketing strategies.

Social media marketing, when done right, can be a powerful tool. But many companies make mistakes in their approach to it. This section explores the common mistakes made by companies when they use social media in their campaigns and how to avoid these things when starting a campaign of your own.

Must Do’s of Social Media Marketing for businesses:

1) Have complete and updated profiles and pages on each platform. The saying “first impressions are everything” certainly rings true on the Internet. People might be meeting the company for the first time via these social media accounts and it’s vital that you depict the company in a positive way from the very start. If you want people to trust what you’re advertising, make sure your profiles are fully-fledged (completed), professional looking and that you upload high quality profile and cover pictures.

2) Post regularly. Make sure to engage with your community at least once or twice a week. Post too sparsely and you risk missing opportunities to drive awareness of your brand, but post too frequently and you might annoy your followers instead!

3) Nurture your followers by interacting with them. It’s important to show your audience that you’re active in social media. Not only active posting content, but also active listening to them, and caring for them. 1-2-1 genuine interactions can increase not only the engagement rate on your posts, but also the number of shares and even reach.

4) Post original content. The content you post must always be owned by you/your company. Not only that, but if it’s too similar and many ways to other content from competitors and other accounts, apart from plagiarism and copyright issues, you will be facing a bored audience who will lose trust. The reason for many people to follow an account is to see what original content they share.

5) Create a content calendar. This will save you tons of time and headaches. You can either use your own spreadsheets, or some more sophisticated ones, such as this HubSpot’s Downloadable Template for Excel.

Things to avoid on Social Media Marketing for businesses:

1) Using automated tools that promote your content and grow your audience. It’s tempting to use tools that do this for you but the problem is that the followers they create for you are not interested in what you have to say and will unfollow after a few days.

2) Posting irrelevant content. Always try to post content on social media platforms which are relevant to your business or industry. If your company is an app development company, don’t talk about how much weight people lost over the past year!

3) Posting uninspiring content without any call-to-action. Often times, marketers just post an image or video without explaining what they want their audience members to do.

Conclusion: Keep the Basics in Mind

As a Level 3 Digital Marketer apprentice, you will find yourself working on social media marketing strategies many times throughout your journey.

It’s important you always keep some basic guidelines in mind, and stick to them, breaking them only when you know it will work. The rules are made to be broken, but only with a study and research behind, that supports those decisions. Ideally, you should stick to the best practices, which have been proven to work.

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