Level 3 Mortgage Adviser Apprenticeship

Mortgage adviser image with paper house, glasses, coins, calculator and keys.

Are you looking to kickstart your career in the finance industry? This standard features a great opportunity to start your journey with a Level 3 Mortgage Adviser apprenticeship.

There are multiple different businesses that provide advice when it comes to mortgages. Whether it’s via intermediaries in the form of an independent broker, or direct from a bank to consumers. Due to recent regulation changes, the role of ‘mortgage adviser’ has become more technical with an increase in regulatory requirements leading to a higher demand for qualified professionals within the field.

The Role: Mortgage Adviser

The role requires the successful applicant to identify and satisfy customer mortgage requirements and any associated protection needs. This will be done in the form of fully regulated meetings that will take place in a variety of environments. Depending on the type of employer, this could be face to face or over the telephone.

The mortgage adviser is also responsible for advising related protection products such as critical illness, accident, sickness and unemployment, income protection, and building and contents insurance.

Furthermore, this apprenticeship will offer the perfect entry point for a career within the mortgage advice sector. However, this is not limited and may also offer the potential progression into other financial service roles. This is an attractive role for candidates of different backgrounds with a variety of skills and experiences.

The Requirements

Giving clients advice on appropriate mortgages and protection products such as life insurance is one of the main responsibilities for a Mortgage Adviser.

The requirements for this position include:

  • Being able to provide excellent quality service with effective questioning techniques and fact finding
  • The ability to plan and prioritise workloads whilst delivering all required outputs to customers and colleagues
  • High quality written and verbal communication skills with the ability to communicate effectively with colleagues as well as customers and professional contacts
  • A basic understanding of regulatory requirements such as compliance and GDPR
  • The ability to identify, create, and develop relationships that support the role
  • Proficient IT skills to deliver positive outcomes for customers and the business
level 3 mortgage adviser apprenticeship paper house on calculator with coins

Level 3 Mortgage Adviser Competencies

The Level 3 Mortgage Adviser apprenticeship consists of a list of competencies that the applicant will demonstrate throughout the duration of the course.

These include:

  • A strong awareness of the industry and company
  • An understanding of appropriate business and personal conduct
  • Knowledge of the purpose and technical content of the products within the role
  • An understanding of the systems and tools that are needed to process a mortgage
  • Demonstrating an understanding of the roles of other colleagues
  • Understand the principles of excellent quality customer service and high company standards
  • A commercial awareness of the wider mortgage sector. This can also include customers, competitors, and suppliers

In addition to this, the successful candidate will demonstrate professionalism, adaptability and will be goal-orientated. Other desired qualities also include excellent problem solving skills as well as consistently supporting colleagues and collaborating.

Course duration

The apprenticeship course will take between 12-18 months to complete.

Qualifications

Apprentices who don’t have Level 2 English and Maths will need to achieve this prior to completing the apprenticeship.

The apprentice must complete one of the following qualifications:

  • The London Institute of Banking & Finance Certificate in Mortgage Advice and Practice (LIBF)
  • Certificate in Mortgage Advice (The Chartered Insurance Institute)
  • Mortgage Advice Practical Certificate (The Chartered Banker Institute)

The Takeaway

The Level 3 Mortgage Adviser apprenticeship is an opportunity to take the first step in starting a career in the finance and accounting sector. Further career progression within this industry can lead to discovering a range of new positions and with an increase in experience, a great salary.

To keep up to date on the latest apprenticeship standards, look out for our latest blog posts. If you’re interested in starting a career on a different path, check out the full standards list here.

Is the Level 2 Recruitment Resourcer apprenticeship right for you?

You’re naturally outgoing and work well under pressure. You’re not drawn to any particular industry. You just know you want to work with people. Sound about right? Then the Level 2 Recruitment Resourcer apprenticeship could be perfect for you.

Working in recruitment allows you to meet a huge variety of people – and challenge yourself to figure out how to match candidates with roles and managers.

Recruiters can either work for a specific company to recruit for all sections of the business, or for recruitment agencies where they might specialise in a certain sector.

What does a Recruitment Resourcer do?

  • Shortlist candidates for any given role, including researching, identifying and contacting them.
  • Communicate any business opportunities to a recruiter.
  • Adhere to legislation and carry out relevant processes in accordance with industry best practice and codes of ethics.

Do I have the skills for the Recruitment Resourcer role?

There are three main skill areas which are important:

Communication

  • Good listening and asking the right questions
  • Customer focused attitude – emphasis on ethical decision making

Organisation

  • Ability to prioritise tasks
  • Attention to detail
  • Self motivated – can work to a deadline

Attitude

  • Resilient – able to work under pressure
  • Able to make decisions and escalate where necessary
  • Ambitious and driven

What will I learn on this apprenticeship?

We’ve established that you have the core skills which you can build on as you learn. Some of those things might come more naturally than others, but that’s why you’re learning on the job!

Each aspect of the apprenticeship will add to your knowledge. But what exactly will you be learning?

The highlights include:

  • The attraction and selection process for suitable candidates
  • Recruitment sales techniques
  • How to assess a candidate using Key Performance Indicators
  • How to build relationships with candidates and how to maintain them
  • Various research methods, including quantitative and qualitative
  • The principles of recruitment models and how they operate in the industry
  • Employee rights and responsibilities – emphasis on equality, diversity and inclusion

The more technical skills include:

  • Write adverts, as well as place them, according to company procedures
  • Manage and develop candidate relationships
  • Identify and progress any leads for potential candidates
  • Support candidates with any enquiries
  • Provide feedback in a professional way
  • Record candidate and client information accurately using the recruitment database
  • Screen applications and ensure they are processed properly

The wonderful thing about an apprenticeship is that you can start to put your skills to use immediately. You could learn the theory of relationship management one week, and the next you’ll be building a professional bond with a candidate.

What happens after the apprenticeship?

You have two options – a higher level apprenticeship, or a job. If you fit in really well with your company, you might want to apply for a permanent job with them. However, if you were to complete a level 3 apprenticeship in recruitment consultancy, you would be eligible for registration at the Institute of Recruitment Professionals or Institute of Recruiters. Find out more about what that means here.

Recruitment Resourcer Apprenticeship FAQs

How much do recruiters earn?

The average annual salary for a recruitment role is around £27k, while the average entry level annual salary starts at £18k. This can go up to £45k, depending on your progression. As you grow and develop your skills, you will be able to try different types of recruitment roles.

What qualifications will I get from this apprenticeship?

As well as having gained experience in a professional environment, you will gain the following qualifications:

  • Level 2 Certificate in Recruitment Resourcing
  • Level 2 NVQ Certificate in Recruitment Resourcing

Note: Apprentices must achieve at least level 2 English and Maths prior to taking their EPA (End Point Assessment)