Level 2 – Healthcare Support Worker

Have you ever thought of working in the healthcare industry? Or have you ever wanted to help those in need? Don’t look any further. This level 2 healthcare support worker apprenticeship requires no specialist education or previous experience. If you like taking responsibility and caring for others, then you would be the perfect fit.

This apprenticeship covers a whole manner of skills and high-quality behaviours which will make you a competent and job ready healthcare support worker.

Healthcare support worker in action

Job Profile

Healthcare support workers, work together in a team to provide quality care for individuals. Within 12-18 months you will have the capabilities to provide compassion and healthcare for individuals who cannot care for themselves. You will be fully qualified to carry out clinical duties, monitor conditions of those who are unwell, check progress and comfort of our patients to provide valuable health and social care.

Responsibilities and Duties of the Role

The role will enable you to take on a lot of responsibility and work closely with other care workers and patients. In order to progress, you will learn relevant standards and policies for this workplace, including the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. Throughout this apprenticeship you will have constant support in order to achieve the highest success. We will also ensure you gain your Care Certificate which will form the fundamental skills you need to provide the best care.

Behaviours and Skills you will learn

You must treat every patient with the most compassion and dignity, respecting every individual’s belief, culture, and values. This job will require you to show empathy to the patient’s situation, to their families and show respect to everyone around you. At times this job will be tough, and you will face challenges, but working alongside the rest of the team, you will end up resilient against any tests that come your way. We ensure our teams are always supported throughout their days and once you learn to adapt to your surroundings, you can thrive.

The skills available to learn along the way are indispensable for any career and they will enable you to excel in this apprenticeship and any later role you may take on. Some examples of the skills learnt are:

  • Communication – communicating with individuals, their families, your colleagues and healthcare professionals. This will become so important to your role as you can make yourself and others understood, you may resolve conflicts with smooth communication, and you will be able to handle sensitive information which may be confidential.
  • Health Intervention – supporting individuals thought-out their conditions, being able to identify signs of pain and discomfort and able to promote physical wellbeing for others. You will learn how to do routine clinical tasks, such as blood pressure checks, taking temperatures etc. This is very valuable in acknowledging signs of wellbeing at its best and when it is deteriorating and promoting positivity in one’s wellbeing and physical health.
  • Person centered care – Promoting mental wellbeing and recognising when an individual has limits. Being able to notice those who are struggling with their mental health or general cognitive wellbeing, becoming forgetful or feeling anxious. These skills are important to remain positive in your role for the wellbeing of others and being able to report low mental health.
  • Personal development – Taking responsibility for others and for yourself in order to reflect on each individuals’ actions including your own. Being able to work in a team and develop skills within the team and individually to continue learning and upskilling. The role does have a lot of responsibility and you must follow the rules in place to manage your relationships and help others to the best of your ability.
  • Equality and Diversity – following the principles of equality and diversity and inclusion to ensure every individual always gets the same level of care and compassion. This will not only help those in care, but also help others recognise every individual matters.

These skills are only a few of so many that you will learn on this apprenticeship program. They will allow you to succeed in this course and lead to opportunity in many fields.

Assessment

Throughout the apprenticeship, while you are taking on new responsibility and learning new skills, you will be assessed throughout. You will have ongoing consultation with your superiors and training providers. This assessment aims to test the skills and knowledge you have learnt during your time on the apprenticeship and to test your skills as a health care worker. You will have the opportunity to showcase skills and methods of care that you have learnt as well as compiling a portfolio of your great work to evidence each part of your role to prove your understanding of the content and practical skills you have learnt. Finally, you will take part in an interview and get graded on each step of the apprenticeship course.

Conclusion

This apprenticeship provides a high level of knowledge and valuable, transferrable skills and behaviours, proving that the level 2 healthcare support worker is a fulfilling role for anyone to take on. Whether you’re looking to broaden your skills or wanting to start a career in healthcare, this job is perfect for someone starting out, with no skills required.

Take a further look here

Support worker apprenticeship

Adult Care Worker Apprenticeship – Level 2

Adult Care Worker supporting woman in wheelchair

Begin your career by choosing an adult care worker apprenticeship. The role entails providing frontline care for vulnerable adults within their own homes, day-care centres, residential, and nursing homes.

This 18-month course is one of the best apprenticeships in the UK for people with a passion for helping others. Develop your professional skills in addition to making a positive difference to someone’s life. Enhance your understanding of individuals that face physical, practical, social, emotional or intellectual challenges.

Entry requirements for the Level 2 Adult Care Worker Apprenticeship

Employers of this apprenticeship find it desirable that a candidate has completed a level 1 in Maths and English (equivalent to GCSE Grade C or above). Nevertheless for those apprentices who are yet to achieve these qualifications they will have an opportunity to do so. Apprentices will also need to take the test for level 2 Maths and English prior to EPA (End-Point Assessment).

For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3. British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

Key responsibilities of an adult care worker

An adult key worker must know the responsibilities of the job role relevant to the context of the service. Examples could include:

  • Supporting individuals with social activities, assisting with eating and mobility.
  • Monitoring health levels and being able to identify, respond to and escalate changes to physical, social and emotional needs of individuals.
  • Accessing, following and being compliant with regulations, organisational policies, and procedures.
  • Knowing what the ‘duty of care’ is in practice.
  • Contributing towards the creation of a care plan concentrating on the individuals’ preferences in regard to the way they want to be supported.
  • Knowing the importance of communication, furthermore being aware how that can affect the relationship with the individuals they are supporting.
  • Supporting individuals to remain safe from harm.
Adult Care Worker supporting elderly woman

Personal attributes of an adult care worker

Behaviours and personal attributes expected of all adult care works carrying out their roles consist of the 6 C’s:

  • Care – consistent care is crucial to making a positive difference to individuals’ lives.
  • Compassion – it is essential to deliver care and support with kindness, consideration, dignity, and respect.
  • Courage – always doing the right thing and escalating issues if the individual they support is at risk.
  • Communication – good communication is principal to successful caring relationships and effective team working.
  • Competence – applying skills and knowledge learnt through apprenticeship training to supply high quality care and support.
  • Commitment – to improving the experience of people who need care, supporting them to achieve control and choice in their lives.

Qualifications received at the end of the apprenticeship

Upon completion of the apprenticeship, trainees will receive a nationally recognised Level 2 Diploma in Care. Earning this qualification will allow individuals to apply for further apprenticeships in care such as Lead Adult Care Worker courses and Leader in Adult Care courses.

In conclusion…

If your passion is caring for others or you have a particular interest in health and well-being, the Level 2 Adult Care Worker course is an excellent starting point. The experience coupled with off the job training are perfect for individuals who want to pursue employment in job roles such as care assistant, residential and domiciliary care, health care assistant, or support worker.

So, if the above information interests you, kick start your career in care and apply to an Adult Care Worker Apprenticeship near you!

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