First approved for delivery back in 2015, the Level 3 Investment Operations Technician Apprenticeship has proved to be a success and stands as a crucial stepping stone for individuals aspiring to kickstart their career in supporting teams that carry out investment transactions on behalf of individuals or organisations.
The Level 3 Investment Operations Technician program has been designed to cultivate skilled professionals and offers a comprehensive understanding of financial markets as well as a hands-on experience in investment operations.
Working within operational and administrative areas of businesses in the Financial Services sector, transactions can range from hundreds of pounds to hundreds of millions of pounds.
Understanding the role of a Investment Operations Technician Apprentice
Typically sitting within the Operations areas of stock exchanges, stockbrokers, investment managers, banks, financial advice & wealth management firms, and investment consulting & investments administration businesses, the majority of work at this level is non-complex, but requires high standards of accuracy, proficiency and also responsibility.
Day-to-day activities for this role include investment transaction matching, confirmation, and settlement; portfolio valuation; portfolio cash reconciliation and management; corporate actions processing; preparation of internal and client investment reports; processing significant changes to portfolios as instructed by clients or their authorised agents.
What is required?
As part of this role, apprentices are required to have a broad understanding of knowledge and skills, such as:
- Industry and company understanding – understand the Financial Services industry,
- Regulatory & compliance – knowledge of the regulatory framework,
- Systems & processes – proficient IT skills,
- Client service & relationships – excellent client service and understanding of company standards,
- Service delivery – performing consistently to a high standard,
- Communication – build and maintain good relationships with both clients and colleagues,
- Team working & collaboration – supporting colleagues consistently and contributing,
- Ownership & initiative – taking leadership and responsibility,
- Personal development – responds positively to feedback and is willing to show commitment.
Apprentices are also required to show drive an energy in their work, be willing to accept changing priorities or requirements when necessary, and handle client’s information confidentially.
Additional information
This duration of the apprenticeship runs between 18-24 months and will complete a Chartered Institute of Securities and Investment (CISI) – Investment Operations Certificate qualification as part of the apprenticeship. A Level 2 in English and Maths will need to be achieved prior to taking the End-Point Assessment.
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