Do you enjoy leading a team, supporting customers and health and fitness? If this sounds like the career for you, a level 3 Leisure Duty Manager apprenticeship is a great way to start, read on for more information about the apprenticeship.
Key responsibilities of a leisure duty manager
The role of a Leisure Duty Manager is to manage the effective day to day frontline operation of a leisure facility. These facilities vary in size and offer services such as swimming pools, multi-functional sports halls, fitness suites, crèche, children’s soft play, health suites, climbing walls and outdoor sports tracks.
The Leisure Duty Manager is responsible for ensuring the facility is prepared for use as part of the activity programme and that all areas are maintained to the highest possible standards of safety, cleanliness, security and operational effectiveness. Typically, the Leisure Duty Manager will provide visible leadership to a diverse range of staff such as lifeguards, receptionists, sports coaches, fitness teams and crèche workers. Their responsibility is to manage staff performance and on-going development to ensure staff are motivated, efficient and operate at a high standard.
The Leisure Duty Manager typically reports to a Leisure Centre/General Manager and assists in implementing management systems, maintaining operational standards records, and financial procedures in accordance with regulations and industry guidance whilst ensuring compliance with all organisational policies and procedures.
Leisure Duty Managers’ typically cover a seven day week resulting in shifts that include weekends, early mornings, evenings and public holidays.
Level 3 Leisure Duty Manager Core Competencies
As part of your job role, you will carry out duties that will satisfy a number of competencies. Some examples are:
- Curiosity: an eagerness to learn and understand why / how things work and might be improved
- Skilled Influencer: able to positively influence and convince customers and colleagues in positive ways
- Decisive Thinker: not afraid to make decisions, explaining them and standing by them when needed
- Driven to Deliver: to achieving agreed standards every day
- Collaborative: shows willingness to work with and co-operate with a diverse workforce, customer base and assist the team
- Personally Credible: truthful with customers and colleagues and treats others fairly and equally
- Role Model: leads & Inspires through great communication and being a team player – always projects a positive happy, inspiring role model
As part of the apprenticeship, you’ll need to achieve the First Aid at Work and Pool Plant Operator qualification.
The Level 3 Leisure Duty Manager apprenticeship is a brilliant way to launch a career in the leisure industry and can lead to more senior management roles such as Centre Manager. Completing this apprenticeship also means becoming a Member of the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).