Social media channels such as Facebook and Instagram are excellent ways to keep in touch with a wide audience and promote the latest offers and initiatives for a business. Included below are tips & guidelines to help you maintain a consistent quality of publishing across your social channels, optimising three of their main elements.
Learners pursuing a Level 3 Digital Marketing Apprenticeship will find these tips especially useful.
The Power of a Good Caption
A good caption can increase your engagement rate in big ways. A well-written caption will get users to spend more time looking at your post, and it will also encourage them to interact with the post by liking, commenting, or sharing. Remember you have only 3 seconds to grab their attention!
- Show Your Brand’s Personality & Tone of Voice – No one likes a dry, boring caption. Instead, spice it up and add some humour; let your brand’s personality shine through because that’s what will get people to engage with your posts (resulting in a more organic Instagram following).
- Add Context – Your caption should be relevant to your photo, adding some context to help your followers understand exactly what the picture is about and why they should care.
- Share Inspiration – One of the biggest reasons people use social media is to find a little inspiration to get them through their day — so give them that. Take a photo of a morning cup of coffee with a nice breakfast and post it early to inspire your followers and set them up for the day.
- Be Relatable – Make a point to understand your target audience so you can relate to them.
- Educate Your Followers – Help your followers learn something new about the world; share captions with interesting information that’s relevant to your hotel, the location, your processes or services.
- Include a CTA – In your caption, ask your followers to do something — leave a comment, tag a friend, or go to the link in your bio (Instagram-specific). A call-to-action is an easy way to get a little more mileage and engagement from your captions.
Using Hashtags #
Hashtags play an important role in discovering the brand, regardless if someone searches specifically for the brand name, other hashtags can aid in getting the important content out there.
Hashtags Do’s:
- Hashtags should primarily be used on Twitter and Instagram (Facebook does not support discoverability via hashtags in the same way the other platforms do).
- Numbers are allowed in hashtags. However, spaces and special characters, like $ or %, won’t work. The ideal number of hashtags for Instagram captions is 5-10, and Twitter is 3-4.
- The ideal hashtag length is around 11 characters but generally stick to hashtags less than 24 characters long.
- Instagram favours the use of # that have less than 250k posts, avoid # with over 250k posts on them.
Hashtags Don’ts:
- You want to avoid hashtags that are overly saturated or underused. (Over 250k/Under 100).
- Don’t add hashtags that are not relevant to your content or too broad eg #BeHappy #Socute #Love etc.
- Don’t use # you haven’t researched and checked what content comes up when you type them.
Why is photography important?
Photography has a critical role to play in conveying what we mean across each of our brands and in uniting our social execution around a single brand. Our imagery should be inviting and aspirational. It should have a clear sense of place, as well as a sense of humanity so that potential guests can imagine themselves in each unique destination. Regardless of the photography source, the photography we use should tell a story and document the most memorable elements of the guest’s experience.
Below are some best practices on how to use photography in your social media handles:
- Use your mobile device! One of our greatest tools, smartphones can take pictures from anywhere and, when used correctly, can produce photos with quality sufficient for social media.
- Embrace negative space -“Negative space” simply refers to the areas around and between the subjects of an image –and it can take a photo from “good” to “great.” Negative space also gives us the ability to overlay copy on top of the image, without overlapping focal points.
- Find different perspectives -Taking photos from a unique, unexpected angle can make them more memorable – it tends to create an illusion of depth or height with the subjects. It is recommended to use as much natural light as possible.
- Seek out moments of accentuated lighting, such as early morning and late afternoon (“Golden hour”). Sunset and sunrise provide the best light to capture beautiful spots like rooftop bars, outdoor terraces or pools. Depending on the direction of the light, it lends itself well to revealing textures, shape and dimensionality which we would otherwise miss in the photograph.
Following these tips, you will be able to produce better quality content on your Social Media handles and demonstrate this competency if you have enrolled in a Level 3 Digital Marketing Apprenticeship! Would you like more tips? Why not read more helpful articles on digital marketing over on our blog?
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